Terms of Service
Last Updated: July 19, 2026
1. Agreement to Terms
By accessing or booking with Wildlens Adventure, you agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our services. Your continued use of our platform constitutes acceptance of any future updates to these terms.
2. Booking & Payment
Deposit requirements, payment deadlines and accepted payment methods must be set out in your written quote or booking confirmation. Please review those terms and ask any questions before making a payment.
3. Cancellations & Refunds
Cancellation, amendment and refund conditions depend on the terms stated in your written quote or booking confirmation and on supplier conditions that apply to your trip. Review those terms before confirming your booking.
4. Travel Insurance
Wildlens Adventure strongly recommends that all guests secure comprehensive travel insurance, including coverage for medical emergencies, evacuation, and trip cancellation, prior to arrival in Kenya.
5. Wildlife & Liability
Safari activities take place in natural environments and involve inherent risks. By booking, you acknowledge that you are responsible for following all safety instructions provided by your guide. Wildlens Adventure is not liable for accidents, wildlife encounters, or loss of personal property occurring during the tour.
6. Amendments to Itineraries
While we strive to adhere to every detail of your custom itinerary, wildlife movements, weather conditions, or local logistical changes may necessitate on-the-ground adjustments. We reserve the right to alter routes to ensure your safety and the quality of your experience.
7. Operational Inquiries
For clarification regarding these terms, please connect with our operations team:
Wildlens Adventure Operations Desk
Nairobi Operational Base, Kenya
Email: info@wildlensadventure.com
Phone: +254 711 407 563